Tim Hortons Rewards Program

The Tim Hortons Rewards Program underwent significant updates on August 10, 2022, aiming to provide customers with more value and flexibility. Under the new system, members earn 10 Points for every dollar spent on eligible purchases, replacing the previous structure where Points were earned per transaction. This revamped approach allows customers to accumulate rewards faster and redeem them for a wider variety of menu items.

• Members earn 10 Points per dollar spent on eligible pre-tax transactions.
• Redeemed Points can be used for various menu items, from classic donuts to premium lunch items.
• Points from the previous program were converted seamlessly into the new system, ensuring that no rewards were lost during the transition.

1. Is a new account required for the updated program?

No, members do not need to create a new account. Existing accounts transitioned automatically to the new program, and the Tim Hortons app was updated to reflect these changes.

2. How do members earn Points?

Members earn Points by scanning their digital or linked physical Tim Hortons Rewards card during each purchase. Points are calculated based on the pre-tax subtotal and are rounded to the nearest $0.10.

3. What can Points be redeemed for?

Points can be exchanged for various menu items. For example:

• 340 Points can be redeemed for a classic donut.
• 1,250 Points can be used for premium items like the Chicken Bacon Ranch Wrap.

A full list of redemption options is available on the Tim Hortons app or website.

4. Do Points expire?

Yes, unused Points expire 12 months after the month they were earned. Members are notified through the app or email before Points expire.

5. Are delivery orders eligible for earning Points?

Points can be earned on orders placed directly through the Tim Hortons app. However, orders made via third-party platforms such as Uber Eats, DoorDash, Instacart, or Skip the Dishes are not eligible for earning Points.

To participate in the updated program, members need to ensure they have the latest version of the Tim Hortons app. For those using a physical Rewards card, linking the card to their digital account is essential to maximize the program’s benefits.